Jøhnny Fävòrítê (johnnyfavorite) wrote,
Jøhnny Fävòrítê

it only takes a camera to change her mind

Well! LiveJournal has had our home IP address banned for over a week. They’ve had several days to respond to Steph’s support request, but have not. I can’t imagine what either one of us did wrong, other than perhaps having too many RSS bookmarks pointed at LiveJournal blogs, thereby using up too much bandwidth. Seems like a long shot, though.

I haven’t been around LJ much for the past couple of years anyway. If they don’t lift the ban pretty soon, that’s it, I’m gone for good.

UPDATE: looks like our router was misbehaving? I guess? Because I fiddled with it, and we can access LiveJournal again. But geez, what sort of router glitch could remove our access to one and only one website? That’s a new one on me.

UPDATE2: LiveJournal first replied to Steph’s support request and told us we weren’t banned. Steph wrote back and explained clearly why it looked a lot like we were indeed banned, and got a second reply. This time they confirmed that “the IP address you specified was banned at the operations level due to this address hitting our servers at an exceptional rate a few weeks ago,” but that they were now willing to lift it. So me fiddling with the router must have been coincidental with them finally taking us out of their black hole list. So we really were banned.

This sucks pretty bad. Banning us is within their rights. But not telling us why, and giving us a bogus, late answer to our first request, and not answering my two support requests at all ... lousy.
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